Deliberate step of making an explicit verbal summary to the patient of the information gathered so far
- Used periodically throughout the interview
- Verifies your own understanding, ensures accuracy
- Facilitates your patient to correct or elaborate
- Allows: mutually understood common ground
Remember to Summarize both the Disease and Illness aspects of your patient’s story
Exercise: Before reading on, how do the patient and doctor benefit from period summaries?
Doctor and Patient Advantages
- Patient
- Clearly demonstrates you have been listening, are interested and care about the patient
- Facilitates a collaborative approach to problem solving
- Allows the patient to check your understanding and follow your thoughts
- Doctor
- Ensures accurate information gathering
- Allows you to review what you’ve covered and organize your thoughts
Silverman, J., Kurtz, S., & Draper, J. (2013). Skills for Communicating with Patients (Thrid Edit). London: Radcliffe Publishing.